Comments on: Short-term Phone Outage http://ouragility.com/archives/164 Collaborating for business as usual, no matter what. Thu, 30 Jul 2009 20:02:03 +0000 http://wordpress.org/?v=2.9.1 hourly 1 By: mercurymed http://ouragility.com/archives/164/comment-page-1#comment-41 mercurymed Mon, 04 May 2009 17:41:31 +0000 http://ouragility.com/?p=164#comment-41 We have not had our phones go out recently but we are using GotVMail. It is inexpenseive and allows you more flexibility in setting up your phone redirection ahead of time. It is very user friendly and has plenty of features. We have not had our phones go out recently but we are using GotVMail. It is inexpenseive and allows you more flexibility in setting up your phone redirection ahead of time. It is very user friendly and has plenty of features.

]]> By: erinb http://ouragility.com/archives/164/comment-page-1#comment-40 erinb Fri, 01 May 2009 14:28:51 +0000 http://ouragility.com/?p=164#comment-40 Great question, and one that concerns a common occurrence. Many organizations will just wait out a phone or electricity failure for a matter of hours. But these hours could collectively mean thousands of dollars in lost revenue. <p>There are a few options to consider in the event of telephone system outage. You can redirect your inbound phone lines to Agility’s direct inward dial (DID) numbers (provided to members at time of need). Once redirected to our DIDs, we can point the numbers to another office, a customized voice mailbox, cell phone, etc. We can also setup a custom auto attendant for members to use as a long-term solution via satellite in your existing office or a mobile office. As always, I find members thoroughly benefit from phone redirection when they map out a plan ahead of time. Best of all, it can be setup for short- or long-term use.</p> <p>Take a few minutes to review the voice services information in your MyAgility account. The resources should help as you define and build out a telephone redirection strategy.</p> <p>What types of plans do other members have in place for phone redirection?</p> Great question, and one that concerns a common occurrence. Many organizations will just wait out a phone or electricity failure for a matter of hours. But these hours could collectively mean thousands of dollars in lost revenue.

There are a few options to consider in the event of telephone system outage. You can redirect your inbound phone lines to Agility’s direct inward dial (DID) numbers (provided to members at time of need). Once redirected to our DIDs, we can point the numbers to another office, a customized voice mailbox, cell phone, etc. We can also setup a custom auto attendant for members to use as a long-term solution via satellite in your existing office or a mobile office. As always, I find members thoroughly benefit from phone redirection when they map out a plan ahead of time. Best of all, it can be setup for short- or long-term use.

Take a few minutes to review the voice services information in your MyAgility account. The resources should help as you define and build out a telephone redirection strategy.

What types of plans do other members have in place for phone redirection?

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